New benchmark on the cleaning and work environment market , Cleany presents itself as a central player in the transformation of workspaces by defending a strong CSR identity and supporting its Cleaners and its customers in this major transition for a better quality of life at work.
This confidentiality and personal data management policy provides, in accordance with the General Data Protection Regulation – GDPR (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, relating to the protection of individuals with regard to of the processing of personal data and the free movement of such data, information on how Cleany (“we”) collects and processes your personal data when you interact with us.
The expression “personal data” or “personal data” means any information relating to a natural person capable of being identified, directly or indirectly, regardless of whether this information is confidential or public. Please note that for this data to no longer be considered personal, it must be made anonymous so as to make any identification of the person concerned impossible (Personal data | CNIL).
We regularly update our confidentiality policy and therefore encourage you to refer to it regularly.
Cleany, commercial name of the company IMMONET Legal form Simplified joint stock company
Share capital 14,685.20 Euros| ||246
Adresse du siège 6 Rue de l’Hippodrome 93400 Saint-Ouen
Registration number 539 593 319 R.C.S. Bobigny
Cleany has appointed a data protection delegate (DPD). If you have any questions about this privacy policy or our data protection practices, please contact us at:
delegue-protection-donnees@cleany.fr
1.1. Catégories de données personnelles
We collect, use, store, process and transfer different types of personal data, depending on the purpose of the processing. We only collect categories of data necessary for a particular purpose.
The personal data we collect includes but is not limited to:
Contact details: first name , middle first name, last name, company name, job title/function, email address and personal telephone numbers, email address and professional telephone numbers of our customer contacts, prospects, partners, service providers, organizations, employees and candidates ;
Data concerning a Job Application: data concerning your professional life, information included in your CV and cover letter, diplomas or other relevant certificates, employer references; Financial Data: bank account and payment card details, details of payments made to you or sent to us, and details of products and services you have purchased from us;
Internet Log Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and any other technology installed on the devices you use to access our websites, information about how you use our website, products and services, device identifiers such as mobile advertising IDs, cookie IDs ( please also refer to our Cookie Management policy linked to our website);
User Account Data: identification information (username or identifier similar, password hash), preferences, comments that you have posted via the contact form or chat;
Marketing and Communication Data: your preferences for receiving marketing documents from us or from third parties, your preferred communication methods;
Satisfaction Questionnaire or Survey Data sent to you: in reference to all the types of personal data we collect from you when you participate in our survey activities. They include your responses to online or telephone surveys including socio-demographic information such as title, gender, your level of education, seniority in your company etc…
1.2. What happens if you do not wish to providepersonal data?
Personal data is collected when registering on the site or subsequently when use of the services. They are mandatory for creating an account and accessing the services.
The data is used solely for the purposes of providing and managing the services, managing contact forms and managing the newsletter to which they are necessary.
If the processing of your personal data is necessary for the execution of a contract to which you have subscribed and you refuse to provide the necessary information, we may cancel our services provided in under the contract.
If the collection of your personal data is necessary to process an application or establish an employment contract and you refuse to provide the requested information, we will not be able to process your application or offer you an employment contract.
Participation in our surveys is always voluntary. You can stop participating and/or providing personal data at any time.
2.1. Personal Data provided by you through direct interactions
You may provide us with your Contact Information, User Account Data and Financial Data by filling out forms or corresponding with us by post, telephone, email or otherwise. This includes personal data that you provide when you:
2.2. Publicly Available Sources
We may collect additional information (Contact Information) about you if you are a representative of a party dealing with us or a prospect from publicly available sources or from an existing customer. Such sources are mainly, but not exclusively, Internet sources such as professional networks such as LinkedIn but also websites of relevant companies and possibly other websites.
We will only use your personal data for the purposes for which we collected them and for purposes compatible with the original collection purposes.
3.1. Communication with you as a business partner
We process your personal data if you are a potential customer of our products and services, an existing customer or a service provider for the implementation and effectiveness of our commercial relationship with you.
If you register on our website to receive specific content, information (newsletters, etc.), to participate in events or contact us by e-mail or otherwise , we will process your Contact Data and any information you submit via our web forms or send to us by email for the following purposes:
We process your Contact Information, Financial Data, Internet Log Data and User Account Data, Satisfaction Survey Data to provide you with our services and better understand how you use our solutions.
3.2. Marketing Consent
If you register or agree to receive invitations to our free events and webinars, expert articles and views, or new product announcement emails, we will ask for your consent to use your email address for this purpose.
We may use your Contact Information, Internet Log Data and User Account Data to better understand what may be of interest to you and how that content can best be presented to you .
We will seek your explicit consent before sharing your personal data with a third party for marketing purposes where applicable.
You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link at the bottom of any marketing email we send you.
If you opt out of receiving such marketing communications, the personal data you provide to us following a product purchase /service, warranty registration, product/service experience or other transactions will still be processed.
3.3. Processing your application
If you apply for a job with Cleany, we will collect Contact Information and Job Application Data from you in order to make decisions regarding the possible conclusion of a employment contract. work.
If we need other categories of your personal data during the application process or we intend to use this data for purposes other than those specified above, we will provide you with all information in advance as required by law via a supplemental privacy notice.
If you interact with our website or software applications including online or cloud-based applications, we will automatically collect Internet Log Data about your equipment, browsing actions and habits.
We use Internet Log Data to improve user experience, performance, usability and security of surveys and other solutions, as well as for quality assurance purposes.
We may also use Survey Data Internet Journal to meet our internal and external audit requirements, for information security purposes, or to protect or enforce our or others' rights, privacy, security, or property. This includes preventing and detecting fraud, interruptions to our services or IT systems. We may be required to use and retain personal data for legal and compliance reasons such as the prevention, detection or investigation of a crime, loss or IT security incident.
We collect personal data about you using cookies, server logs and other similar technologies if you interact with our website or applications software including online or cloud-based applications. We may also receive such data if you visit other websites through our cookies and similar technologies.
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.
If you disable or refuse cookies, please note that some areas of our websites may become inaccessible or not function properly.
To limit cookies, you can perform two actions:
You will often find the same terms (“prohibit cookies”, “delete browsing data” ), but the procedure to follow will often differ from one browser to another.
For all the details, we invite you to visit the page: CNIL advice for mastering your browser.| ||366
We will only process your personal data for the purposes described above. We process your personal data in accordance with the law:
We may be required to use and retain personal data for reasons of compliance with legal obligations and statutory retention provisions such as commercial and tax laws as well as our legal obligation to ensure the security of processing under applicable privacy laws (see e.g. sec. 3 on Internet log data.).
We may transfer your personal data to third parties based on one or more of the legal bases and for the purposes specified above. We ask all recipients to ensure the security of your personal data and to treat it in accordance with applicable data protection law.
8.1. Within Cleany
Your personal data may be transferred within the different departments if necessary in order to process, store, analyze, enrich, aggregate the data to give you access to our services or our customer service or to carry out the purposes for which we have retained the data.
8.2. Cleany service providers and partners
If applicable and depending on compatibility with the purposes, we share personal data with:
8.3. Business transfers
We transfer data, in particular personal data, to a reasonable extent and where applicable, in the context of a company reorganization, restructuring, merger or of a sale, or for any other transfer of assets. We will ensure that the receiving party agrees to respect your personal data in accordance with applicable data protection law and for the original purposes.
We will continue to ensure the confidentiality of personal data and provide data subjects with a notice before said personal data is transferred to another data controller.
8.4. Public Bodies
We will only disclose your personal data to public bodies when required to do so by law. For example, Cleany will respond to official requests made by courts, law enforcement authorities, regulators and other administrative or public authorities, which may include authorities outside your country of residence.
Our website (including candidate portals and registration pages) may contain links to websites that are not affiliated, not controlled or operated by Cleany (e.g. websites of Cleany providers). The policies and procedures we describe herein do not apply to those websites. We are not responsible for the security or privacy of any data collected by these third parties.
We suggest you contact these websites directly for information regarding their privacy policies.
Cleany takes data security very seriously. We apply appropriate levels of security regarding the transfer, storage and processing of personal data by Cleany through the implementation of physical, electronic and administrative procedures to ensure the protection and security of data against destruction, deletion, loss , accidental or unlawful alteration, unauthorized disclosure and access. Access to your personal data is only granted to Cleany staff, service providers or affiliates who need to know it as a matter of principle or in order to carry out their tasks and missions.
En In the event of a personal data breach, Cleany will follow all applicable provisions regarding data breach notifications.
We will only retain your personal data for as long as reasonably necessary in order to achieve the purposes for which they were collected. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe that there is a likelihood of litigation regarding our relationship with you. In order to determine the appropriate retention period for your personal data, we take into consideration the following:
You can exercise your legal rights in relation to your personal data concerning that we deal with. Cleany will respect your rights and address your concerns adequately. Your legal rights include the following:
Additional remarks relating to the exercise of your rights:
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