What are the main elements of the contract to check? What steps to follow? What are the templates for termination letters for a cleaning contract? In what cases can you terminate your contract before the anniversary date? What are the conditions for termination in the context of a move?
What are the steps to terminate a premises cleaning contract?
1- Check the terms of your contract
Here are the main elements to check in the contract you have signed with your cleaning service provider:
- The duration of your contract
The majority of cleaning contracts indicate durations of one year. This can go up to 24 or 36 months for the largest markets. Some contracts can also be without commitment, and therefore subscribed on a month-to-month basis.
- The anniversary date of your contract
It corresponds to the start date of services on your premises .
- The notice of termination
The notice is most often set at 3 months (it can go up to 6 months). It corresponds to the deadline with which you must inform the cleaning company of the loss of the contract.
Once you know these 3 elements, you can consider the date on which you will have to terminate your contract.|| |310
Exemple : votre contrat a démarré le 1er avril 2022, pour une durée d’un an avec 3 mois de préavis. Si vous souhaitez résilier votre contrat, vous devez en informer la société en place par écrit avant le 31 décembre 2022 (soit 3 mois avant le 1er avril 2023).
Another point to check: if you have signed an amendment to your cleaning contract. In this case, you must look at the clauses indicated in this amendment to verify that this has not modified the anniversary date of your contract.
Example:| ||316 si la mention “Le présent avenant ne modifie pas la durée du contrat souscrit initialement pour une durée de 12 mois” y figure, cela signifie que la date de signature du premier contrat est bien à prendre en compte pour la date d’anniversaire.
2- Inform your service provider of the termination and send the termination letter
How can you inform your service provider?
- Oral: you can first notify your service provider orally, the important thing then being to confirm it in writing, in order to protect yourself from any dispute.
- Writes: we advise you to take precautions and prefer to send a letter by registered letter with acknowledgment of receipt, which you can also send with an email.
Please note: what date taken into account when sending the termination letter? It is the date of dispatch (Postmark on your registered mail) which is binding.
What termination letter?
Here is an example of a termination letter:| ||337
3- Lancer un appel d’offre de nettoyage
You still want to include your current cleaning company in the upcoming call for tenders, but you are not sure to decide on the consultation before the 3 months' notice? You can senda termination letter as a precautionary measure.
If you ultimately wish to keep your service provider, this will cancel the sending of the termination letter .
Here is an example of a precautionary termination letter:
To help you choose your new cleaning service provider, you can consult the following articles:
- What is behind the price set by your cleaning company?
- What are the 3 qualities of a good cleaning company in Paris?
4- Send the contact details of the outgoing service provider to the new chosen company| ||359
Une fois que vous avez choisi le nouveau prestataire de nettoyage, il faudra lui transmettre les coordonnées de l’entreprise sortante. Pourquoi ? Afin que celle-ci puisse vérifier si les agents de nettoyage qui intervenaient sur votre site sont concernés par the resumption of staff.
Is termination possible before the date of anniversary if I am not satisfied?
Theoretically, a company does not have the right to terminate a fixed-term contract before its term, even in the event of non-performance of contractual obligations. You can nevertheless attempt to terminate a contract for a legitimate reason. That is to say in the event of a serious breach by one party making it impossible to maintain the contract, or non-performance of the contract.
If you are dissatisfied with your cleaning service, you will need for examplewritten proof that the service does not comply with the contract if you wish to attempt to terminate in advance. This is a termination for non-satisfaction with the service delivered. For example, you can get into the habit of communicating over time by email, for example the reasons for your dissatisfaction with the contract.
Once you have enough material to prove that you have informed your service provider sufficiently so that they can take action, you can send the following type of letter:
What are the conditions for termination in the context of a move?
Your contract cleaning is linked to a geographic site. This is normally specified on your contract. If your business moves,this will render your current cleaning contract void. You will therefore be able to cancel before the anniversary date, while respecting the notice period indicated in your contract.
The only thing to check in this case: whether a specific moving clause is indicated in your contract.|| |385 Dans ce cas, c’est cette clause qui devra s’appliquer, et vous ne pourrez pas forcément résilier.
Example of termination letter in the context of a move:|| |390
Pour rappel, cet article a été écrit à titre informatif et n’a pas valeur de conseils juridiques.
